Terms of Service
These Terms of Service govern access to and use of CapiTracker, including the CapiTracker web application, WooCommerce plugin, Shopify integration, event collection endpoints, reporting tools, and related services.
1. Service Use
CapiTracker is provided for business tracking, attribution, analytics, and advertising event routing. You may use the service only for stores, domains, ad accounts, and data sources that you own or are authorized to manage.
2. Account Responsibilities
You are responsible for keeping account access, API keys, platform credentials, Meta tokens, and server secrets secure. You are responsible for all activity performed through your account or configured business integrations.
3. Store and Advertising Integrations
When you connect WooCommerce, Shopify, Meta, Ecomcountant, or other systems, you authorize CapiTracker to process the data needed to provide tracking, reporting, synchronization, and automation features. You must comply with the terms of those third-party platforms.
4. Data Accuracy
CapiTracker provides analytics and operational recommendations based on data received from connected platforms. Reports may be affected by delayed events, blocked browser tracking, platform limits, missing credentials, configuration errors, refunds, duplicate events, attribution rules, or API changes.
5. Prohibited Use
You may not use CapiTracker to violate laws, platform policies, privacy rules, intellectual property rights, or security controls. You may not attempt to access data for businesses or stores you are not authorized to manage.
6. External Services
CapiTracker depends on external services such as WooCommerce, Shopify, Meta, hosting providers, payment processors, and connected APIs. Availability and behavior of those services are outside CapiTracker control.
7. Billing and Plans
Paid features, limits, and billing terms are shown in the CapiTracker dashboard or agreed directly with the customer. Unless otherwise agreed, subscription access may be limited, suspended, or cancelled if payment fails or the service is misused.
8. Intellectual Property
CapiTracker software, branding, dashboards, workflows, and service infrastructure remain the property of CapiTracker or its licensors. The WordPress plugin submission copy is licensed under the GPLv2 or later where required by the WordPress.org plugin directory.
9. Limitation of Liability
To the fullest extent permitted by law, CapiTracker is provided without warranties of uninterrupted availability, guaranteed ad performance, guaranteed attribution accuracy, or error-free operation. CapiTracker is not liable for lost revenue, lost profits, ad spend decisions, platform suspensions, or indirect damages.
10. Changes
We may update these terms as the service changes. Continued use of CapiTracker after changes are published means you accept the updated terms.
11. Contact
For questions about these terms, contact CapiTracker through the contact details provided in your CapiTracker account or at capitracker.com.